Showing posts with label OTRS. Show all posts
Showing posts with label OTRS. Show all posts

Friday, March 1, 2019

PAYMENT GATEWAY MECHANISM, CONVERSION OF CBTS TO WBTS



Once there is a trend in e-learning that the deliverables are in the form of CD/DVD. With most people buying/selling their goods online, and also don’t want to store CD/DVD with their already existing collections, there is a paradigm shift in the deliverable which took a world wide platform called Web Based Technology deliveries.


You need not find the label of CD/DVD to see the content, no need to worry about the scratches or to find the safe place to protect the physical storage devices.


With an acumen of foreseeing the future trends and the needs of the e-learning industry, WHBS developed an e-learning portal called KontentBay (http://www.ilearnsmart.com) integrated with payment gateway mechanism to disseminate the digital content of any form.


For more details...Click


Contact Us:

Email:    info@whitehouseit.com
              Elangovan@whitehouseit.com (Sales-Head)
Phone:   044 2561 9000 / 9090 /9110 /  9111 / 9113

Tuesday, January 12, 2016

OTRS - Complaint Logs Tracking Software


If you have any issue in opening a software of any system problems, just log in to the OTRS to register your complaint. For large scale companies with 200+ or 300+ computers managing complaint is a cumbersome task.
To maintain complaint logs and also to track the repetition times, there needs to be a software which should track the ticket raised and whether it is resolved or not. OTRS from WHBS allows the user to raise the complaint and to track the resolving status of it online.

Click for more details.....

Call: +91 44 2561 9110 / 9000

Tuesday, April 16, 2013

Open Ticket Request System:


Open ticket request system reduces the waiting time to complete the quality checking for the entire course. This facilitates to attend the quality checking reports “bug by bug” simultaneously without wasting the precious man hours costs for any corporate.


No need to maintain or consolidate the bugs daily or monthly or project-wise for any documentation process. It’s all in this OTRS, which saves enormous time involved in documentation.



Enables to fix the severity of bug which has to be attended immediately for deliveries with utmost importance.

Developers without wasting time can fix the bugs according to the severity thereby focusing or delegating to the concern person for immediate attention.




OTRS gives you the count of various types of errors like graphical, technical, functional, display etc., which can be immediately assigned to the respective departments without the need of brainstorming or analyzing the reports.

This bug reporting system allows the developers to reduce the repetition of errors which can be done frequently and can keep a tab on the quality checkers also about their quality of finding the bugs.


For more information : Click
Contact us:

Email:  info@whitehouseit.com


About WHBS:

White House Business Solutions is a leading edge learning and training technology provider to Corporations, Universities, Schools, Educational publishers and Government Institutions.

Since year 2000,
WHBS 's unified framework and the products built around it has powered some of the world's best digital learning, assessment and talent management programs. We have a team of over 200 full time associates based in India with a global clientele.

Our solutions also include m-learning products, custom course-ware development, multi-platform content authoring tool and services around popular open source systems.

Some Quick Facts about us:

*    Working relationship with companies across the globe.

*  Over 30+ active client engagements;1millions man hours of experience in developing e-content.

*  Ranked Top service providers with over a decade's  experience in International Markets; Zero defect tolerance policy.

For more details, www.whitehouseit.com



Monday, March 25, 2013

OTRS - Open source Ticket Request System / Complaint logs Tracking Software

Customize web based OTRS:


If you have any issue in opening a software of any system problems, just log in to the OTRS to register your complaint.

For large scale companies with 200+ or 300+ computers managing complaint is a cumbersome task.





To maintain complaint logs and also to track the repetition times, there needs to be a software which should track the ticket raised and whether it is resolved or not ?.


OTRS from WHBS allows the user to raise the complaint and to track the resolving status of it online.


OTRS not meant only for the factories but also for the e-learning companies or any company which are into the quality checking of software and multimedia products.

The error count in each quality cycle will be quantified along with the issue level to monitor the performance of both the quality reviewer and also the developer.

Take a screenshot, mark and comment the error, then upload it for resolving.







While attending, the third eye will know about the status of the report, whether it is resolved or still pending. 




For more information, Click
Email:  info@whitehouseit.com


About WHBS:



White House Business Solutions is a leading edge learning and training technology provider to Corporations, Universities, Schools, Educational publishers and Government Institutions.


Since year 2000, WHBS 's unified framework and the products built around it has powered some of the world's best digital learning, assessment and talent management programs. 


We have a team of over 200 full time associates based in India with a global clientele.
 

Our solutions also include m-learning products, custom course-ware development, multi platform content authoring tool and services around popular open source systems.


Some Quick Facts about us:

 
*    Working relationship with companies across the globe.

*    Over 30+ active client engagements;1millions man hours of experience in developing e-content.

*  Ranked Top service providers with over a decade's  experience in International Markets; Zero defect tolerance policy.




For more details, www.whitehouseit.com


Phone:  +91 44 2561 9113 / 9111 / 9000

Open Source LMS